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FAQs >> |
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Frequently Asked Questions |
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If you don't find the answer to your question below, please click here
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What is your delivery time? |
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Regular orders are shipped in 3 weeks. Rush orders and special deal orders are shipped in 10 business days. However, it may take 3-5 additional days in transit before you receive your order. It takes slightly longer when a fabric is on back order. Each shirt is made from scratch. First, a pattern is made based on your measurements and preferences, and then your shirt is hand made by our experienced tailors. Read more. |
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How do I know I am providing the right measurements? |
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We use a fool proof online measurement system that makes providing your measurements simple and easy. The only measurements we need are your neck size, sleeve length and body type. We also have a short video with details on how to measure that can help you along the way. If you should have questions or run into problems, please use our live chat feature or call us at 1-800-815-4784 and we will be glad to help. Rest assured that we personally review each order before it goes to production. We will call you if we see any inconsistencies to confirm all order information. |
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What measurements do you need to make me a custom shirt? |
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Simple! All we need is your neck size, sleeve length and body type. If you know your measurements, we can make you a custom shirt with your choice of collar, cuff and style details. However if you prefer to get measured by a professional, please click here and take this form to your local tailor to fill out for you. Please rest assured that we will call you to verify your measurements if we see any inconsistencies in your information. |
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What if I don't like the shirts I ordered? |
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Our goal is 100% satisfaction. Although we have an over 96% success rate of providing the right fit on your first order, we will either remake the shirt or return your money if you are not happy with the quality or workmanship of our shirts. Please click here to get full details on our worry free guarantee. |
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Where are the fabrics from? |
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Our exquisite fabrics are all imported from France, Italy and Switzerland and are made from the finest cottons. |
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Why should I purchase my shirts from you? |
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Simply stated, because we are the best! Please click here to view all reasons for owning a Giorgenti custom-made shirt. |
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Do you have a catalog? |
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Our fabric selection is updated frequently, so we have found it to be more efficient to keep our fabric inventory up-to-date online rather than to have a catalog that will be quickly out-of-date. Click here to see our most current fabrics and style selections 24-7 on our website. |
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Do you send fabric swatches? |
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Due to heavy demand, our fabrics get sold out quickly and are frequently updated. Thus, we are unable to provide fabric swatches. However, we go to extra lengths to make sure you get what you order. For your peace of mind, we offer a worry free guarantee on all our products. |
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Is it safe for me to buy using my credit card on the bestcustomshirt.com site? |
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Absolutely! Our website uses Secure Sockets Layer (SSL) technology to encrypt your personal information when you place your order. This means that your order cannot be read as it travels over the Internet, so your name, address, and credit card information are secure. |
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Will you sell my personal information? |
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No. We never share personal information with other companies. |
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What discounts are available? |
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For all new customers, place a four shirt order and we will give you a fifth one TOTALLY FREE! That’s a whopping 20% savings. In order to make it totally RISK FREE, upon your request, we will rush you one try-on shirt before cutting the entire order, so that we are 100% sure that you are happy with the style, quality and fit of the shirt. Click here for more detail. You can also join our e-mail list by adding your e-mail in the field provided at the bottom of our home page for information about deals and discounts as well as dressing tips. |
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Ready to design your Giorgenti custom-made shirt? |
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