Customer Satisfaction Guarantee

Our goal is your 100% satisfaction or your money back. That's our custom shirt guarantee.

The following terms apply to products ordered with our Short Measurement Form.
(This does not apply to full custom shirts ordered with our Comprehensive Form)

If you enter incorrect fit information with our Short Measurement Form, we do not offer a refund or remake. Please carefully verify all fit information before you submit your order to our production. We do fully guarantee the quality of our fabrics and workmanship on all Giorgenti products.

 

The following terms and conditions apply to our Buy 4 get the fifth shirt free deal and all other orders..

  1. You are given the option of receiving a trial shirt first to confirm the fit. If you opt to have all five shirts made without a trial shirt first, the sale will be considered final with no refunds or remake.
  2. Once you approve the fit of the first trial shirt or have us adjust your measurements, and we make the balance of your order based on your instructions, the shirt sale will be considered final with no refund or remake.
  3. We guarantee that shirts will be made according to your selected style options and measurements that you provide us. We cannot issue refunds if the information that you provide is not correct. We can assure you that we will call you if we see inconsistencies or have questions about your order.
  4. We put your order into production within 24 hours. Therefore, we cannot make any changes or cancel your order after that time period.

 

  Our Giorgenti Guarantee against defective fabric or workmanship:


We stand behind the quality of the fabrics and workmanship of our products one hundred percent with a 30-day, no questions asked, money back guarantee. If you are dissatisfied about fabrics or workmanship, please contact us via e-mail or phone and we will assist you with the return of any merchandise. Our toll free # is 1-800-815-4784. Please note that the original shipping charge is non-refundable.